My Post-Agile-Apocalyptic Nightmare
As we head into Agile 2010 I’m starting to have post-agile-apocalypic nightmares that are being fueled by the many Agilists who are seeking, promoting, and in some cases demanding, a successor to Agile. And it is giving me nightmares. Nightmares about software and technology development organizations getting better, and better, and BETTER at improving their [...]
Continue Reading →Improving the Sales Support Allocation Process with Innovation Games
One of the biggest obstacles standing in the way of sales organizations that execute complex, high-value deals is how to allocate precious sales support resources. Inevitably, strategic account managers have to choose which deals should be assigned the highest priority (and therefore the lion’s share of the support engineering staff’s time), usually with only the [...]
Continue Reading →Foreword to Gamestorming Book
Some time ago, I was fortunate enough to be introduced to Sunni Brown through Jeff Brantley, one of our trained facilitators. Sunni, in turn, introduced me to James Macanufo and Dave Gray of XPLANE. Since that chance initial meeting I’m very proud to say that we’re developing a strong friendship. That’s not surprising, since our [...]
Continue Reading →Do Your Customers Send You Cookies?
Do your customers love you? Do the love you enough to send you cookies when you release new bits? Ours do. Let’s face it. Creating software is hard work. And, when it is really new, it often isn’t “right” the first time. Instead, it gets better, and better, and better — if you work hard, [...]
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